Gardener’s Dream was struggling to monitor and document stock levels due to a fragmented system where sales orders were coming in through two channels; Etsy and Shopify. This caused a considerable amount of stress and hassle to the brand as stock levels weren’t always accurately displayed on both marketplace sites. Gardener's Dream was aware that selling something that is already out of stock could negatively impact the reputation of the company.
Andy Goldie
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IT & Systems Management at Gardener's Dream
"Roseta has provided us with a unique integration to connect our Etsy and Shopify store on Volo, a functionality which is crucial to the success of our business and not currently available elsewhere."
Andy Goldie
|
IT & Systems Management at Gardener's Dream
Roseta suggested integrating both Etsy and Shopify to Volo as a means of streamlining both sales channels into one master system. Setting up an Etsy to Volo integration in addition to a Shopify to Volo integration links both marketplaces and syncs the data across the two sites so information such as stock levels is updated in real time. When the orders come in from both marketplaces they can be easily managed and dispatched from one central system.
+ Seamless Customer Experience
+ Improved Functionality
+ Mitigated Risk Of Overselling